Inform Us of a Maintenance Issue
At River City Property Management, we have two ways to submit a maintenance request, which include the following options.
- Log into your Tenant Portal and fill out a request.
- Call (423) 648-7368
At River City, our goal is to handle every maintenance issue in both a timely and efficient manner. Our goal is 100% tenant satisfaction.
If this is a life-threatening emergency call 911 immediately.
Issues or damage, including plumbing stoppages, caused by the tenant negligence or misuse is the tenant’s responsibility. In such cases, repairs will be made, but the tenant will be charged for the cost of the labor and materials.