In January of this year, we (gkhouses) bought River City Property Management and entered the Chattanooga market.
Over the past seven months, we have been working behind the scenes to improve our internal processes and customer service.
Now it’s time to officially change our name from River City Property Management (powered by gkhouses), to simply gkhouses. This change will officially take place on August 1, 2017.
Our Chattanooga team is lead by Mat Cox and we continue to look for the best talent to make your Chattanooga property management experience a great one.
We feel it’s appropriate to let you know a bit more about us. We have ‘Three Uniques’ that we believe set us apart from other property management companies:
- We don’t hire property managers – this is a little “tongue in cheek” way of saying, our business is the quality of our people. Property management experience for our people is not a must when they come to work with us. Fitting with our culture and our vision for the business is most important. We want bright people who can pass our rigorous interview process that we affectionately call “The Grinder.”
- We communicate with uncomfortable transparency – trust is the cornerstone of any business relationship. We believe we can build trust by being uncomfortably transparent. We’ve found that owners don’t expect us to be perfect. What they do expect is for us to communicate and be very transparent with them.
- We celebrate the tenant – a rental house is not an asset. The real asset is the combination of the right house with the right tenant. That’s why when we find a good tenant, it is important that we keep them. How do we do that? We celebrate them. Some simple ways we celebrate the tenant are gift cards when we find them doing something right, or even to mark their birthdays. Or thank-you cards we send once a week showing our genuine appreciation for them as the reason we are in business.
Our hope you enjoy the new website and that you can find everything you need. If not, don’t hesitate to shoot us an email – firstname.lastname@example.org – or give us a call.
We would love to hear from you!